Management Team & Organisation Chart
Ms Yau Su Peng
Yau Su Peng currently holds the positions of Director, Retail Marketing at Berjaya Corporation Berhad and oversees the Borders, RadioShack, Krispy Kreme, BCard and B Channel businesses. Ms Yau has a wealth of experience in retail, financial payments, law, marketing and communications from both the government and private sectors.
Ms Yau was appointed to the Board in November 2012 and served as Alternate Director to YBhg. Dato’s Robin Tan Yeong Ching from 25 April 2012 to 23 November 2012. She joined the Berjaya group from MasterCard Worldwide, where she was Vice President of Marketing and Sales. She was responsible for developing the marketing and corporate communications strategy and building the MasterCard brand in Malaysia. In her six years with MasterCard, Ms Yau led on a number of key corporate accounts and strengthened MasterCard’s market share and brand presence in Malaysia especially within the premium customer segment in the area of retail and cross-border payments with partnerships with tourism and retail industry authorities.
She qualified as a lawyer from the University of Melbourne, and originally practiced law in both Melbourne and Kuala Lumpur. In the 1990s, while completing her Masters of Laws degree, Yau worked with the Government of Victoria on attracting international trade and investment into the state. In 1997, she returned to Malaysia and held several roles within the banking industry in change management, corporate affairs and branding. Subsequently, she became the Senior General Manager of Strategic Communications for Alliance Bank, building the brand from a merger of 7 Malaysian banks in 2000.
Dr Charles Ling
Chief Operating Officer
Dr Charles Ling is the Chief Operating Officer of Informatics Education Limited. In his current portfolio, Dr Ling is responsible for the strategic direction, development and management of the core businesses of Informatics Education.
Before joining Informatics Education, Dr Ling was the Founding Director of the Strategic Technology Management Institute (STMI), an institute within the National University of Singapore. STMI was set up in 2009 and Dr Ling was responsible for shaping the strategy, business and operation of the institute. Dr Ling also held leadership positions at the Office of CIO and Services Management in the Singapore Exchange. Prior to this, he held progressive senior executive appointments, in the area of partner & channel management, IT service management, business process reengineering and IT solutions development in Sun Microsystems, Gintic (currently known as SIMTech) and Andersen Consulting (currently known as Accenture).
Dr Ling has been active in professional associations and held appointments such as, Council Member in the SunTone Architectural Council, Chair of Intellectual Capital in the itSMF Singapore Chapter and EXCO member of in the Singapore Infocomm Technology Federation (SITF), ASP/IDC Chapter. An active speaker in conferences and seminars, Dr Ling also published his research and industrial work in various international journals, magazines, newsletters and newspapers.
Dr Ling graduated with a Bachelor of Engineering (First Class Honours) and Ph.D in Computer Integrated Manufacturing from the University of Manchester Institute of Science & Technology (UMIST), United Kingdom. In his academic and research career, Dr Ling has received various awards and scholarships from UMIST and government bodies of the United Kingdom. As an IT professional, Dr Ling also holds professional certifications like, System Analysis and Design, by National Computing Centre & British Computer Society, United Kingdom and IT Service Management (Manager), by Information Systems Examinations Board, United Kingdom.